Michael will be the only one touching my oven from now on! It was absolutely filthy and desperate for a deep clean while we prepare to go on the market, which I requested at short notice. He was very accommodating & promptly responded to my messages. He arrived when he said he would and my oven was totally transformed in an hour, if not less. It was lovely to meet him in person - really polite and I felt comfortable to leave him to it while I left home briefly. After being disappointed by other cleaners in the past, it was such a huge relief to come back to a sparkling clean oven. Very highly recommend!!